Application of our privacy statement

    This privacy statement applies only to this website and is consistent with the department's privacy policy.

    This website contains links to other websites. This privacy statement does not apply to those websites.

    If you have questions about this privacy statement or want a copy of the privacy policy, please contact the department's Privacy Officer.

    Privacy Officer

    Department of Jobs, Skills, Industry and Regions
    GPO Box 4509
    Melbourne, VIC, 3001, Australia

    Emailprivacy@ecodev.vic.gov.au

    Personal information

    In this privacy statement the term ‘personal information’ is information or an opinion that is recorded in any form, whether true or not, about an individual whose identity is apparent or can reasonably be ascertained. This is defined in section 3 of the Privacy and Data Protection Act 2014 (Vic).

    This Act is the legislation that regulates our collection and handling of personal information.

    Detailed information about the Act is available at the Office of the Victorian Information Commissioner.

    Collection of personal information

    It is intended that our website can be used anonymously. However, for some functions, the collection of personal information is necessary or unavoidable. You will know if we are collecting personal information from you because you will be requested to provide it.

    Use and disclosure of personal information

    Any personal information collected will only be used for the purposes for which it was collected. We will not disclose your personal information to a third party, including other state institutions and authorities, except if required by law or other regulation.

    Personal information will be handled in accordance with the following legislation:

    • Privacy and Data Protection Act 2014
    • Public Records Act 1973
    • Charter of Human Rights and Responsibilities Act 2006
    • Health Records Act 2001

    We commit to treating any personal information provided by you as confidential and only for the purposes indicated. They include but are not limited to the following services:

    General enquiry form

    Our website provides a general enquiry form. On this form we collect your name and email address, as well as information relating to your query. The personal information will be used to respond to your query.

    Investment project enquiry form

    This form can be used to connect you with an Investment Manager to discuss your investment project. Your personal information will be used by Invest Victoria to contact you.

    Event expression of interest form

    This form is used to register your interest to attend an Invest Victoria event. Personal information collected using this form will be used to contact you.

    Electronic direct mail (EDM) and newsletter subscription

    We use third-party vendors to provide online communication services for newsletter services. In subscribing to the newsletter, you are providing us with personal information, which will be used to provide you with a subscription to our newsletter.

    You can unsubscribe at any time, and your email address will be moved to a 'do not contact' email database. To do this, click on the unsubscribe link within each email or newsletter you have subscribed to. You can resubscribe at any time by using the appropriate subscription form on the website.

    Subscriptions supported by third-party vendors only share details with us to assist with managing delivery, technical issues and the prevention of fraud or security issues.

    Social media

    If you engage with us using social media channels such as LinkedIn, X (formerly Twitter), YouTube, Instagram or Facebook you should be aware of the following:

    • We only collect information that you voluntarily provide via polls, responses, competitions, posts, comments, direct messages, tweets and other social channels.
    • Your social media profile contact details may be used to contact you for feedback or to reply to you. All contact will be made via the channels you are using.
    • Information you post on social media is potentially available to anyone, other people on the same or other social media channels.
    • Your individual privacy settings for profiles and accounts on social media networks are your responsibility. We have no control over these settings.
    • We strongly recommend that you regularly check and update the privacy settings of all your social media profiles and accounts to make sure that you know what information you are making available, and to which audience.

    Here are the privacy policies for some of the social media channels and tools used:

    Access to and correction of personal information

    You may request access to any personal information that we have collected about you. You may also request correction of your personal information if it is not accurate, complete or up to date.

    The Victorian Information Commissioner recommends that the appropriate means to access and correct information held by government departments is in accordance with the Freedom of Information Act 1982 (Vic).

    The Freedom of Information Officer may be contacted using the details below:

    Freedom of Information Officer

    Department of Jobs, Skills, Industry and Regions
    GPO Box 2392
    Melbourne, VIC, 3001, Australia

    Emailfoi@ecodev.vic.gov.au

    Website usage measurement

    Cookies

    Our website uses cookies to make your experience of the website easier and more efficient. A cookie is a small data file placed on your hard drive by the web page server. A cookie cannot retrieve any other data from your hard drive, pass on a computer virus, or capture your email address. Note that the cookie will remain on your computer as a record for future visits to this website.

    You can configure your browser to notify you when you receive a cookie, providing you with the opportunity to either accept or reject it. You can also refuse all cookies by turning them off in your browser or deleting all cookies from your computer if required.

    Google Analytics

    Our website uses Google Analytics, a web analytics service provided by Google, Inc. (Google). Google Analytics uses cookies, which are text files placed on your computer, to help analyse how people use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. For the purposes of our website, we have implemented Demographics and Interests Reporting in Google Analytics.

    Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.

    You may refuse the use of cookies by selecting the appropriate settings on your browser; however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. For further information, please visit the Google Privacy Center.

    Google Signals

    Our website uses Google Signals, which is a feature of Google Analytics that allows for enhanced cross-device tracking and reporting by leveraging signed-in user data from various Google services. If you have enabled personalised advertising in your Google account, Google will be able to prepare data models and reports on website habits, which is used to provide aggregated and anonymised insights into users’ cross device behaviours.

    Other tools

    Our website uses Hotjar, an all-in-one analysis and feedback tool that reveals the online behaviour and feedback of a website's visitors. For information relating to privacy, refer to Hotjar's privacy statement.

    Internet user risks

    We cannot guarantee uninterrupted or error-free functions of this site. In addition, we are not responsible for the propagation of viruses or other harmful components transmitted from this site or any other third-party sites. We recommend that you have updated virus protection software on all devices.

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